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Group 10911

Sub-processors

24SevenOffice as a Data Processor - What we deliver to customers!

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    Sub-processor Description of activities Data Center Location Appropriate safeguards for transfers
    Braathe AS Main datacenter, operating- and storage supplier for the 24SevenOffice ERP Service. Rygge, Norway
    Oslo, Norway    		 N/A
    Amazon Web Services (AWS) Datacenter, operating- and storage supplier for the 24SevenOffice ERP application. Dublin, Ireland Standard Contractual Clauses (SCC)
    Amplitude Amplitude is used as a analytics tool for greater customer understanding EU/EEA Amplitude TIA
    Atlassian Inc. Atlassian provides Jira and Confluence as development and collaboration tools for developers USA Atlassian TIA
    Datadog Inc. Monitoring and Surveillance tool Frankfurt, Germany N/A
    Energi.ai AI-based energy solution designed to make power consumption and energy spendings more manageable London, UK Standard Contractual Clauses
    Intercom Inc. Used for easier access to helpdesk via chat and to improve the customer experience. Dublin, Ireland Standard Contractual Clauses
    Mailgun Technologies, Inc. Email component in that is connected to the Auth0 application and sends e.g. mail to end-users that have forgotten their password. Dublin, Ireland Standard Contractual Clauses
    Microsoft Inc. Azure is used for storage and service bus tool (event-management and producing PDF-invoices).  Dublin, Ireland
    Oslo, Norway    		 Standard Contractual Clauses
    NetClient Services AS (JCloud)
    Used for several services to provide the 24SevenOffice Services. E.g providing electronic invoices and emails.    		 Notodden, Norway
    Oslo, Norway
    Rennesøy, Norway
    Vats, Norway    		 N/A
    Okta Inc. Auth0 is an secure authentication service for the 24SevenOffice Service Frankfurt, Germany N/A
    Postman Inc Postman is an tool for testing 24SevenOffice API platform  USA Standard Contractual Clauses
    Signicat Used as an electronic ID in the banking module for signing with BankID Amsterdam, Netherlands 
    Dublin, Dublin    		 N/A
    Splunk Error, debugging and logging. Third-party monitoring and analysis provider for system logs London, UK N/A
    Twillo Inc.  Segment is an application behavior analysis and improving the Customer experience. USA Standard Contractual Clauses
    XFO Financials Inc. Artificial Intelligence functionality Sweden, Stockholm N/A

     

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    Sub-processor Description of activities Data Center Location Appropriate safeguards for transfers
    Braathe AS Main datacenter, operating- and storage supplier for the 24SevenOffice Payroll Service. Rygge, Norway
    Oslo, Norway    		 N/A
    Kivra Sending payroll specifications to Swedish customers Falkenberg, Stockholm, Sweden
    Oulu, Finland    		 N/A
    Taggun Inc. OCR recognition of receipts in Payroll Paris, France N/A

     

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    Sub-processor Description of activities Data Center Location Appropriate safeguards for transfers
    Microsoft Inc.  Azure Data Center is used for hosting of the platform and databases (including attachments from recruitment and employee file archive)  Dublin, Ireland Standard Contractual Clauses
    Addo Sign Digital signature Kongens Lyngby, Denmark N/A
    Jobnet Job postings (Denmark) Aarhus, Denmark N/A
    Karriere.no Job postings (Norway) Notodden, Norway
    Oslo, Norway
    Rennesøy, Norway
    Vats, Norway    		 N/A
    KMD/Charlie Tango Use of E-boks in Denmark for the HR module Copenhagen, Denmark N/A
    Lunaweb Ltd. Converting of documents to PDF in the HR module. München, Germany N/A
    Scannet Hosting of databases (Denmark) Skanderborg, Denmark N/A

     

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    Sub-processor Description of activities Data Center Location Appropriate safeguards for transfers
    Amazon Web Services (AWS) Datacenter, operating- and storage supplier for the 24SevenOffice Reporting Service. Dublin, Ireland Standard Contractual Clauses (SCC)

     

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    Sub-processor Description of activities Data Center Location Appropriate safeguards for transfers
    Google Cloud Platform LLC Google Cloud Platform is the provider of hosted Cloud services such as managed database, object storage, compute, data warehouse and authentication.  Brussels, Belgium Standard Contractual Clauses
    Google Inc Google Analytics Brussels, Belgium Standard Contractual Clauses
    Intercom Inc. Used for easier access to helpdesk via chat and to improve the customer experience. Dublin, Ireland Standard Contractual Clauses
    Webflow Hosting USA Standard Contractual Clauses
    Twillo Inc.  Segment is an application behavior analysis and improving the Customer experience. USA Standard Contractual Clauses

     

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    Sub-processor Description of activities Data Center Location Appropriate safeguards for transfers
    Braathe AS Datacenter for Norwegian customer, operating- and storage supplier for the 24SevenOffice MRP Service. Rygge, Norway
    Oslo, Norway    		 N/A
    Amazon Web Services (AWS)
    Governmental Cloud    		 Datacenter for global customers, operating- and storage supplier for the 24SevenOffice MRP application. Virginia, USA Standard Contractual Clauses (SCC)
    Twilio Sending 2FA tokens to mobile devices via SMS USA N/A

     

24SevenOffice as a Data Controller - What we process in our own organization

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    Sub-processor Description of activities Data Center Location Appropriate safeguards for transfers
    24SevenOffice ERP World leading solution for office management. E.g accounting, invoicing, time management, project management, CRM. See above See above
    Cookie Information A/S

    Consent Management System for cookies on webpage

    		 Amsterdam, Netherlands N/A
    dbtLabs Inc

    Intelligence reporting for decision-making

    		 Frankfurt, Germany Transfer of data 
    Google Inc. 

    Google Workspace:
    Office management system (documents, file storage, online meetings)

    BigQuery: data warehouse tool

    		 Belgium, St. Ghislain Standard Contractual Clauses
    HubSpot Inc. Inbound marketing, webpages, ticketing management system and chat used to provide Customer Service support Frankfurt, Germany Standard Contractual Clauses
    Mango Technologies Inc A project management platform designed to increase team productivity tasks, docs, chat, goals, & more Frankfurt, Germany Standard Contractual Clauses
    Meta Inc. Company pages and chat channel on Facebook used in some cases by customers or external parties. EU Standard Contractual Clauses
    Microsoft Inc. Power BI is a reporting tool used by consultants to help customers Dublin, Ireland Standard Contractual Clauses
    NorthGRC A/S Information Security Management System -  Policies, Risk Assessment, Confidentiality Dublin, Ireland Standard Contractual Clauses
    Oneflow AB The organization uses Oneflow to electronically sign agreements Dublin, Ireland Standard Contractual Clauses
    NetClient Services AS (JCloud) Used for several services to provide the 24SevenOffice Services. E.g providing electronic invoices and emails. Notodden, Norway
    Oslo, Norway
    Rennesøy, Norway
    Vats, Norway    		 N/A
    Salesforce Inc. (Slack) Slack is used as internal communication and chat channel inside the 24SevenOffice organization. USA Standard Contractual Clauses
    Simployer AS The organization uses @frankly as an survey tool for personnel Frankfurt, Germany N/A
    Spendesk SAS Administration of all digital subscriptions Dublin, Ireland Standard Contractual Clauses
    Talend Inc. (Stitch) Intelligence reporting for decision-making Frankfurt, Germany
    Ireland, Dublin    		 Transfer Impact Assessment
    Teamviewer Remote access tool to share desktop customer/consultant München, Germany N/A
    Trustcruit AB

    Candidate NPS survey and dashboard with analysis of data

    		 Dublin, Ireland Standard Contractual Clauses
    TwentyThree ApS

    Webinar management system

    		 Dublin, Ireland Standard Contractual Clauses

     

Some of the sub-processors that is mentioned above is owned by companies based outside EU/EEA. According to Schrems II, it can be interpreted as transfer as data. 24SevenOffice always strives to use data centers located within the EU/EEA for storage and processing of personal data. However, there are situations where 24SevenOffice needs to process certain personal data with the help of IT tools or services that are provided by companies established and/or use sub-contractors that are established outside of the EU/EEA. In such cases, 24SevenOffice make sure that the European Commission’s Standard Contractual Clauses for such transfers are entered into with the recipient outside the EU/EEA.