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Sub-processors

24SevenOffice as a Data Processor - What we deliver to customers!


  • Sub-processor Description of activities Data Center Location Appropriate safeguards for transfers
    Braathe AS (Iteams) Main datacenter, operating- and storage supplier for the 24SevenOffice ERP Service. Rygge, Norway
    Oslo, Norway    		 N/A
    Amazon Web Services (AWS) Datacenter, operating- and storage supplier for the 24SevenOffice ERP application. Dublin, Ireland Standard Contractual Clauses (SCC)
    Atlassian Inc. Atlassian provides Jira and Confluence as development and collaboration tools for developers USA Atlassian TIA
    Datadog Inc. Monitoring and Surveillance tool Frankfurt, Germany N/A
    Dragonboat.io Application for strategize, plan, allocate, prioritize, measure, and improve every step of development lifecycle EU N/A
    Energi.ai AI-based energy solution designed to make power consumption and energy spendings more manageable London, UK Standard Contractual Clauses
    Mailgun Technologies, Inc. Email component in that is connected to the Auth0 application and sends e.g. mail to end-users that have forgotten their password. Dublin, Ireland Standard Contractual Clauses
    Microsoft Inc. Azure is used for storage and service bus tool (event-management and producing PDF-invoices).  Dublin, Ireland
    Oslo, Norway    		 Standard Contractual Clauses
    NetClient Services AS (JCloud) Used for several services to provide the 24SevenOffice Services. E.g providing electronic invoices and emails. Notodden, Norway
    Oslo, Norway
    Rennesøy, Norway
    Vats, Norway    		 N/A
    Okta Inc. Auth0 is an secure authentication service for the 24SevenOffice Service Frankfurt, Germany N/A
    OpenAI Ireland Ltd. OpenAI API is used to extract structured data from unstructured sources, preach categories in different workflows, customer support tools, integrate with the expert rule engine Dublin, Ireland Standard Contractual Clauses
    Postman Inc Postman is an tool for testing 24SevenOffice API platform  USA Standard Contractual Clauses
    Setasign GmbH & Co. KG FPDI PDF-Parser is a
    PHP library that extends the functionality of the FPDF library by allowing it to import existing PDF documents and use them as templates for generating new PDFs.    		 Rygge, Norway
    Oslo, Norway    		 N/A
    Signicat Used as an electronic ID in the banking module for signing with BankID Amsterdam, Netherlands 
    Dublin, Dublin    		 N/A
    SonarSource S.A SonarCloud is a code analysis service designed to detect coding issues and checks code against an extensive set of rules. Completes the analysis loop to help deliver clean code that meets high-quality standards. Frankfurt, Germany N/A
    Splunk Error, debugging and logging. Third-party monitoring and analysis provider for system logs London, UK N/A
    Twillo Inc.  Segment is an application behavior analysis and improving the Customer experience. In addition SendGrid an application for sending emails to customers USA Standard Contractual Clauses
    XFO Financials Inc. (Vic.ai) Artificial Intelligence functionality Sweden, Stockholm N/A

     

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    Sub-processor Description of activities Data Center Location Appropriate safeguards for transfers
    Braathe AS Main datacenter, operating- and storage supplier for the 24SevenOffice Payroll Service. Rygge, Norway
    Oslo, Norway    		 N/A
    Kivra Sending payroll specifications to Swedish customers Falkenberg, Stockholm, Sweden
    Oulu, Finland    		 N/A
    Taggun Inc. OCR recognition of receipts in Payroll Paris, France Standard Contractual Clauses

     

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    Sub-processor Description of activities Data Center Location Appropriate safeguards for transfers
    AWS Datacenter, operating- and storage supplier for the 24SevenOffice HR application. Dublin, Ireland Standard Contractual Clauses
    Datadog Inc. Monitoring and Surveillance tool Frankfurt, Germany N/A
    Funcitional Software Inc. (Sentry.io) Monitoring and Surveillance tool Hanau, Germany N/A
    Google Inc. Google's reCAPTCHA service is used to distinguish humans from bots to avoid spam in the job application form, Belgium, St. Ghislain Standard Contractual Clauses
    Microsoft Inc.  Azure Data Center is used for hosting of the platform and databases (including attachments from recruitment and employee file archive)  Dublin, Ireland Standard Contractual Clauses
    Jobnet Job postings (Denmark) Aarhus, Denmark N/A
    Karriere.no Job postings (Norway) Notodden, Norway
    Oslo, Norway
    Rennesøy, Norway
    Vats, Norway    		 N/A
    KMD/Charlie Tango Use of E-boks in Denmark for the HR module Copenhagen, Denmark N/A
    Lunaweb Ltd. Converting of documents to PDF in the HR module. München, Germany N/A
    Scannet Hosting of databases (Denmark) Skanderborg, Denmark N/A
    Twoday A/S Addo-Sign digital Signature Copenhagen, Denmark N/A

     

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    Sub-processor Description of activities Data Center Location Appropriate safeguards for transfers
    Amazon Web Services (AWS) Datacenter, operating- and storage supplier for the 24SevenOffice Reporting Service. Dublin, Ireland Standard Contractual Clauses (SCC)

     

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    Sub-processor Description of activities Data Center Location Appropriate safeguards for transfers
    Amazon Web Services (AWS) Datacenter, operating- and storage supplier for the 24SevenOffice Busy Service. Dublin, Ireland Standard Contractual Clauses
    Google Inc Google Analytics Brussels, Belgium Standard Contractual Clauses
    Intercom Inc. Used for easier access to helpdesk via chat and to improve the customer experience. Dublin, Ireland Standard Contractual Clauses
    Retool Inc. Tool to build administation overview USA Standard Contractual Clauses
    Webflow Hosting USA Standard Contractual Clauses
    Twillo Inc.  Segment is an application behavior analysis and improving the Customer experience. USA Standard Contractual Clauses

     

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    Sub-processor Description of activities Data Center Location Appropriate safeguards for transfers
    Braathe AS Datacenter for Norwegian customer, operating- and storage supplier for the 24SevenOffice MRP Service. Rygge, Norway
    Oslo, Norway    		 N/A
    Amazon Web Services (AWS)
    Governmental Cloud    		 Datacenter for global customers, operating- and storage supplier for the 24SevenOffice MRP application. Virginia, USA Standard Contractual Clauses (SCC)
    Twilio Sending 2FA tokens to mobile devices via SMS USA N/A

     

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    Sub-processor
    Description of activities
    		 Data Center Location Appropriate safeguards for transfer
    Telia Cygate AB Datacenter for global customers, operating- and storage supplier Haninge, Sweden N/A
    Roaring Group AB Retrieves company information, board memebers, beneficial owner, PEP-control, Sanction-lists. Sweden N/A
    Kivra AB Signing and sending documents Sweden N/A
    Criipto ApS Signing and sending documents EU N/A
    CGI Sverige AB BankID signing EU N/A

     

24SevenOffice as a Data Controller - What we process in our own organization!

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    24SevenOffice ERP World leading solution for office management. E.g accounting, invoicing, time management, project management, CRM See above See above
    AgileBits Inc. 1Password, a secure enterprise password manager Germany, Frankfurt N/A
    Aviligon Corporation Openpath, entry control Germany, Frankfurt N/A
    Google Inc. The organization uses Google Workspace as their office management system (documents, filestorage, online meetings)
    The organization uses Google BigQuery as a data warehouse tool, and reCAPTCHA to avoid spam.    		 Belgium, St. Ghislain Standard Contractual Clauses
    Hotjar Limited  Optimize the 24SevenOffice websites to benefit the customer user experience. Dublin, Ireland N/A
    HubSpot Inc. Inbound marketing, webpages, ticketing system, customer chat Frankfurt, Germany Standard Contractual Clauses
    INNOMATE A/S HR application for register of personnel and employment agreements. Dublin, Ireland N/A
    LogMeIn Inc The organization uses Go To Webinar as part of its course administration tool Frankfurt, Germany Standard Contractual Clauses
    Mango Technologies Inc A project management platform designed to increase team productivity tasks, docs, chat, goals, & more Frankfurt, Germany Standard Contractual Clauses
    Nora Software AS Mentr.ai is an AI meeting assistant, producing meeting minutes after consent from all participants Stockholm, Sweden N/A
    InnoCraft Ltd. Matomo is an open source web analytics application Auckland, New Zealand Standard Contractual Clauses
    Meta Inc. Company pages and chat channel on Facebook used in some cases by customers or external parties. EU Standard Contractual Clauses
    Microsoft Inc. Power BI is a reporting tool used by consultants to help customers Dublin, Ireland Standard Contractual Clauses
    NorthGRC A/S Information Security Management System -  Policies, Risk Assessment, Confidentiality Dublin, Ireland Standard Contractual Clauses
    Oneflow AB The organization uses Oneflow to electronically sign agreements Dublin, Ireland Standard Contractual Clauses
    NetClient Services AS (JCloud)
    Used for several services to provide the 24SevenOffice Services. E.g providing electronic invoices and emails.    		 Notodden, Norway
    Oslo, Norway
    Rennesøy, Norway
    Vats, Norway    		 N/A
    Salesforce Inc.  Slack is used as internal communication and chat channel inside the 24SevenOffice organization. USA Standard Contractual Clauses
    Simployer AS @frankly is an employee survey tool Frankfurt, Germany N/A
    Spenndesk SAS Administration of all digital subscriptions Dublin, Ireland Standard Contractual Clauses
    Teamviewer Remote access tool to share desktop customer/consultant München, Germany N/A
    Trustcruit AB Deliver candidate NPS survey and dashboard with analysis of the data Dublin, Ireland Standard Contractual Clauses
    Usercentric A/S Cookiebot is a consent tool for Cookies on website to be GDPR compliant Dublin, Ireland N/A
    XtraMile AS Security Awareness Training Dublin, Ireland Standard Contractual Clauses

     

Some of the sub-processors that is mentioned above is owned by companies based outside EU/EEA. According to Schrems II, it can be interpreted as transfer as data. 24SevenOffice always strives to use data centers located within the EU/EEA for storage and processing of personal data. However, there are situations where 24SevenOffice needs to process certain personal data with the help of IT tools or services that are provided by companies established and/or use sub-contractors that are established outside of the EU/EEA. In such cases, 24SevenOffice make sure that the European Commission’s Standard Contractual Clauses for such transfers are entered into with the recipient outside the EU/EEA, and that the sub-processors follow the EU US Data Framework.