Sub-processors
24SevenOffice as a Data Processor - What we deliver to customers!
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Sub-processor Description of activities Data Center Location Appropriate safeguards for transfers Braathe AS Main datacenter, operating- and storage supplier for the 24SevenOffice ERP Service. Rygge, Norway
Oslo, NorwayN/A Amazon Web Services (AWS) Datacenter, operating- and storage supplier for the 24SevenOffice ERP application. Dublin, Ireland Standard Contractual Clauses (SCC) Amplitude Amplitude is used as a analytics tool for greater customer understanding EU/EEA Amplitude TIA Atlassian Inc. Atlassian provides Jira and Confluence as development and collaboration tools for developers USA Atlassian TIA Datadog Inc. Monitoring and Surveillance tool Frankfurt, Germany N/A Energi.ai AI-based energy solution designed to make power consumption and energy spendings more manageable London, UK Standard Contractual Clauses Intercom Inc. Used for easier access to helpdesk via chat and to improve the customer experience. Dublin, Ireland Standard Contractual Clauses Mailgun Technologies, Inc. Email component in that is connected to the Auth0 application and sends e.g. mail to end-users that have forgotten their password. Dublin, Ireland Standard Contractual Clauses Microsoft Inc. Azure is used for storage and service bus tool (event-management and producing PDF-invoices). Dublin, Ireland
Oslo, NorwayStandard Contractual Clauses NetClient Services AS (JCloud)
Used for several services to provide the 24SevenOffice Services. E.g providing electronic invoices and emails.Notodden, Norway
Oslo, Norway
Rennesøy, Norway
Vats, NorwayN/A Okta Inc. Auth0 is an secure authentication service for the 24SevenOffice Service Frankfurt, Germany N/A Postman Inc Postman is an tool for testing 24SevenOffice API platform USA Standard Contractual Clauses Signicat Used as an electronic ID in the banking module for signing with BankID Amsterdam, Netherlands
Dublin, DublinN/A Splunk Error, debugging and logging. Third-party monitoring and analysis provider for system logs London, UK N/A Twillo Inc. Segment is an application behavior analysis and improving the Customer experience. USA Standard Contractual Clauses XFO Financials Inc. Artificial Intelligence functionality Sweden, Stockholm N/A -
Sub-processor Description of activities Data Center Location Appropriate safeguards for transfers Braathe AS Main datacenter, operating- and storage supplier for the 24SevenOffice Payroll Service. Rygge, Norway
Oslo, NorwayN/A Kivra Sending payroll specifications to Swedish customers Falkenberg, Stockholm, Sweden
Oulu, FinlandN/A Taggun Inc. OCR recognition of receipts in Payroll Paris, France Standard Contractual Clauses -
Sub-processor Description of activities Data Center Location Appropriate safeguards for transfers Microsoft Inc. Azure Data Center is used for hosting of the platform and databases (including attachments from recruitment and employee file archive) Dublin, Ireland Standard Contractual Clauses Addo Sign Digital signature Kongens Lyngby, Denmark N/A Jobnet Job postings (Denmark) Aarhus, Denmark N/A Karriere.no Job postings (Norway) Notodden, Norway
Oslo, Norway
Rennesøy, Norway
Vats, NorwayN/A KMD/Charlie Tango Use of E-boks in Denmark for the HR module Copenhagen, Denmark N/A Lunaweb Ltd. Converting of documents to PDF in the HR module. München, Germany N/A Scannet Hosting of databases (Denmark) Skanderborg, Denmark N/A -
Sub-processor Description of activities Data Center Location Appropriate safeguards for transfers Amazon Web Services (AWS) Datacenter, operating- and storage supplier for the 24SevenOffice Reporting Service. Dublin, Ireland Standard Contractual Clauses (SCC) -
Sub-processor Description of activities Data Center Location Appropriate safeguards for transfers Amazon Web Services (AWS) Datacenter, operating- and storage supplier for the 24SevenOffice Busy Service. Dublin, Ireland Standard Contractual Clauses Google Inc Google Analytics Brussels, Belgium Standard Contractual Clauses Intercom Inc. Used for easier access to helpdesk via chat and to improve the customer experience. Dublin, Ireland Standard Contractual Clauses Webflow Hosting USA Standard Contractual Clauses Twillo Inc. Segment is an application behavior analysis and improving the Customer experience. USA Standard Contractual Clauses -
Sub-processor Description of activities Data Center Location Appropriate safeguards for transfers Braathe AS Datacenter for Norwegian customer, operating- and storage supplier for the 24SevenOffice MRP Service. Rygge, Norway
Oslo, NorwayN/A Amazon Web Services (AWS)
Governmental CloudDatacenter for global customers, operating- and storage supplier for the 24SevenOffice MRP application. Virginia, USA Standard Contractual Clauses (SCC) Twilio Sending 2FA tokens to mobile devices via SMS USA N/A
24SevenOffice as a Data Controller - What we process in our own organization!
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Sub-processor Description of activities Data Center Location Appropriate safeguards for transfers 24SevenOffice ERP World leading solution for office management. E.g accounting, invoicing, time management, project management, CRM See above See above Attensi AS e-learning platform for customers Frankfurt, Germany N/A Boost .ai Artificial intelligence chat robot for communication with customers Luxenburg, Luxenbourg N/A Cookie Information A/S Management tool for Cookies on website to be GDPR compliant Amsterdam, Netherlands N/A Google Inc. The organization uses Google Workspace as their office management system (documents, filestorage, online meetings)
The organization uses Google BigQuery as a data warehouse toolBelgium, St. Ghislain Standard Contractual Clauses HubSpot Inc. Inbound marketing and webpages Frankfurt, Germany Standard Contractual Clauses LogMeIn Inc The organization uses Go To Webinar as part of its course administration tool Frankfurt, Germany Standard Contractual Clauses Mango Technologies Inc A project management platform designed to increase team productivity tasks, docs, chat, goals, & more Frankfurt, Germany Standard Contractual Clauses Meta Inc. Company pages and chat channel on Facebook used in some cases by customers or external parties. EU Standard Contractual Clauses Microsoft Inc. Power BI is a reporting tool used by consultants to help customers Dublin, Ireland Standard Contractual Clauses Neupart A/S Information Security Management System - Policies, Risk Assessment, Confidentiality Dublin, Ireland Standard Contractual Clauses Oneflow AB The organization uses Oneflow to electronically sign agreements Dublin, Ireland Standard Contractual Clauses NetClient Services AS (JCloud)
Used for several services to provide the 24SevenOffice Services. E.g providing electronic invoices and emails.Notodden, Norway
Oslo, Norway
Rennesøy, Norway
Vats, NorwayN/A Planhat Inc. Customer platform built to give insights, manage workflow and drive customer experience Dublin, Ireland Standard Contractual Clauses Salesforce Inc. Slack is used as internal communication and chat channel inside the 24SevenOffice organization. USA Standard Contractual Clauses Spenndesk SAS Administration of all digital subscriptions Dublin, Ireland Standard Contractual Clauses Teamviewer Remote access tool to share desktop customer/consultant München, Germany N/A Trustcruit AB Deliver candidate NPS survey and dashboard with analysis of the data Dublin, Ireland Standard Contractual Clauses Workday Inc. The organization uses Peakon as an survey tool for personnel Dublin, Ireland
Frankfurt, GermanyStandard Contractual Clauses Zendesk Inc. Ticketing management system used to provide Customer Service support.
SurveyMonkey is used as a tool for performing surveys.Frankfurt, Germany N/A
Some of the sub-processors that is mentioned above is owned by companies based outside EU/EEA. According to Schrems II, it can be interpreted as transfer as data. 24SevenOffice always strives to use data centers located within the EU/EEA for storage and processing of personal data. However, there are situations where 24SevenOffice needs to process certain personal data with the help of IT tools or services that are provided by companies established and/or use sub-contractors that are established outside of the EU/EEA. In such cases, 24SevenOffice make sure that the European Commission’s Standard Contractual Clauses for such transfers are entered into with the recipient outside the EU/EEA.