Terms and conditions for use of consultants from 24SevenOffice Norway AS and 24SevenOffice Sweden AB

Consultancy assignment

The consulting assignment shall be performed in accordance with the agreement or after current hours at standard hourly rates. Please note that the assignment can be performed by different consultants from 24SevenOffice, or sub-contractors, depending on competence and availability. All consultants operate under the terms of these terms. The scope of time in the Agreement, or that has been discussed, must be regarded as time estimates, as circumstances beyond 24SevenOffice's control may result in the duration of the assignment being longer. The client will be invoiced for extra time used.

Start-up call

The expected response time for a start-up call after signing is a minimum of 48 hours and a maximum of 1 week.

Resources

It is expected that the client provides the necessary resources for the 24SevenOffice consultant to be able to carry out his or her assignment. If this is not present or is sufficient to be able to carry out the assignment, this will be charged in addition to the agreed amounts.

Workplace

Attention is drawn to the fact that parts of the assignment can be carried out outside the client's premises and that it is not the time where the consultant is present that applies in relation to the time used.

Duty of confidentiality

24SevenOffice's personnel has a duty of confidentiality for all information, including information about personal matters, that the person in question becomes aware of during the client's work. All personnel in 24SevenOffice has signed terms of confidentiality in their employment or assignment agreement.  

Invoicing

The agreed amount is pre-invoiced upon signing with 10 days due. In the event of time beyond the agreed package, time spent will be invoiced at the standard hourly rate.

Working hours and rates

The consultant's ordinary working hours are in the period 0800 - 1600, Monday to Friday, except holidays. For an ordinary working day, 8 hours are invoiced. An additional 50% is on the regular hourly rate will be charged for work done outside normal business hours.

The standard hourly rate is currently NOK 1 750 per hour or NOK 1 900 per hour for project manager. 

Travel time and expenses

Billable travel time - invoiced 100% from the nearest 24SevenOffice office

For consultant assignments outside 24SevenOffice's offices, all travel expenses will be charged according to documented expenses (e.g. flights, parking and hotels)

Cancellation

An consultant assignment must be canceled no later than 24 hours (working days) before the agreed attendance so that the client is not invoiced for the assignment. Cancellation within 5 days in advance is charged with 50%, while within 2 days is charged 100%. In the event of a canceled contract, time spent will be invoiced at the standard hourly rate, and the minimum invoiced time is 3 hours.

All prices are in NOK excluding VAT.

Last review

10.02.2023

Changelog

October 19, 2022
- Updated minimum invoiced time under cancellation.

January 3, 2022
- Regulated standard hourly rate

April 14, 2021

- Updated the company names in the headline after the company has changed its company name from 24SevenOffice Labs AS to 24SevenOffice Norway AS and 24SevenOffice AB to 24SevenOffice Sweden AB.